I am a senior User Experience designer with 15+ years of expertise in remote collaboration and building complex, data-driven systems
My pronouns are they/them
User-Centered Design
15+ years using evidence-based, human-centered design principles for digital, physical, and hybrid experiences
Extensive experience researching and defining complex problem spaces, complemented by a suite of UX skills such as affinity diagramming, wireframing, and interactive prototyping
Emphasis on cross-disciplinary problem-solving
Strong believer in Agile and Lean UX methodologies
Communication
Everything is a user experience, including interactions with teammates and stakeholders
Years of successful collaboration with co-located and geographically distributed teams
Empathetic, active listening with research participants as well as team members
Extensive presentation experience advocating the value of design thinking in large organizations, including to Jeff Bezos and other Fortune 100 executives
Leadership
Persuasive and well-spoken, with public speaking experience
Over two decades of director-level leadership positions interspersed with hands-on projects
Experienced in leading design efforts in large projects from research and discovery through to ideation, prototyping, testing, and delivery
Ability to mentor designers and early-career professionals, three years of coaching professionals using Agile and UX inspired tools to get the most out of their lives and careers
Coaching and Facilitation
Three years as a professional development coach for clients who want to use Agile and UX tools to improve their lives and iterate towards their dreams
In 2020, completed a four-month training program as a Holistic Resistance facilitator for diversity, equity, and inclusion (DEI) initiatives
Co-facilitator of a Pacific Northwest Wake Up group, an ongoing bi-monthly racial awareness group for white-identified groups
Co-facilitator of Disrupting Our Whiteness with Holistic Resistance, a 4-month program for white-identified people engaged in anti-racism work featuring connection, accountability, and support
What people say about working with me
“In all the things we've worked together on, Paulé has owned everything from concept designs to redlines, and all the way to delivering final assets to our engineering teams. The team considers them extremely organized, dependable, and a great partner.”
Michael Lu
Chief Of Staff at Convoy (previously Amazon)
“Paulé's range is impressive - they are as adept at crafting thoughtful multi-faceted solutions to messy problems as they are at finding the one, single brilliant thing that will make a product or service work vastly better for its customers.”
Emily Stoll
Creative Director at Microsoft
“Paulé is naturally inclined to understanding complex systems and operations. Because optimization of everything is their driving philosophy, they are a pleasure to work with during the design process. They are a central element of every team with which they work.”
Aaron Green
UX Lead at Boeing
A little more about me, personally
I love the experience of travel…
Paulé on the Great Wall in China, 2019
Paulé, captain of a narrowboat in southern England, 2019
I spent much of 2018/2019 solo-traveling over 100,000 miles
Countries included Iceland, UK, Sweden, Netherlands, Estonia, Germany, France, Portugal, Spain, Italy, Croatia, Indonesia, Philippines, Hong Kong, and China.
My favorite experience was piloting a narrowboat for 6 days on the Kennet and & Avon Canal from the Caen Hill Locks to Bath in southern England. I now am obsessed with living in a canal boat someday.
…and I drove from Scotland to Mongolia in a crappy hatchback in the 2016 Mongol Rally
I was the team captain for a 5-person team, Team #WeLive, and we drove 10,000 miles in the 2016 Mongol Rally in tiny, underpowered 1-liter-engine hatchbacks to raise money for charity and awareness for women's rights.
My responsibilities were finances and logistics, and I spent countless hours over the course of a year researching and planning the route, securing visas for both USA and UK citizens, and forecasting the financial needs for the 10,000-mile overland journey.
Team #WeLive’s 10,000 mile route, 1/3 of the globe, for the 2016 Mongol Rally
With the many challenges of starting the event in the UK, I relocated to Scotland for three months prior to the rally to finish the planning process and to purchase and prep two cars.
I used all of my project management and personnel management skills to coordinate a team of me and 4 women who, for most of the planning, were scattered across 13 time zones, with me in Scotland (where I was also working remotely for Socrata), and the other women in Southern California, Pennsylvania, Vermont, and Shanghai, China.
Camping in Mongolia with our convoy
We did weekly Skype calls to build team bonds, and also used Google Drive and many spreadsheets to communicate details. You should see our WhatsApp chat--it's a serial comedy in itself.
On the road, I continued my role as team captain, utilizing my professional management training and also my experience as a tour manager to keep the team moving forward through some very tough times. The cars broke down and we'd need to get them fixed without knowing the local language.
Me and some local dudes fixing the car in Uzbekistan
Me in Mongolia on the roof of Fordnando, the Ford Fiesta I drove from Scotland to Mongolia
We navigated 14 international borders and avoided countless attempts to collect bribes. It was about resilience and intelligent improvisation, and we were usually operating under the stress of driving 12 hour days.
It's one of the hardest things I've done in my life and one of the most worthwhile. It gave me a whole new perspective on what constitutes a problem (most things actually don't!), and taught me that cool levelheadedness and not taking things personally is usually the best way to go.
Team #WeLive at the finish line in Siberia, just north of Ulaan Bataar, Mongolia
…and from time to time you might spot Douglas Fur on a video call
He’s 18 years old, my main muse and desk cat! 🤎
Douglas Fur, the Handsome Man
Me and Mr Fur